A hotel's image is fundamental to its popularity and trust among guests. How a property is perceived directly affects its business success. It consists of the quality of service, the comfort of the rooms offered, the amenities available and effective marketing. Hotel stars, which symbolize the standard and quality of services provided, are also an important aspect in image building.
There is not even the slightest doubt that business management is an extremely responsible and very often difficult job. This is due to the fact that on the head of the person in charge of management is not only the monitoring of operations, but also many other activities that are aimed at building a strong, competitive company. Fortunately, we do not have to rely only on our skills, and we can also choose to use various tools and systems to help run the company. One such tool is the ERP system.